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Glitches in Launchpad - Affecting Grade

Question asked by Haley Stavert on Sep 21, 2017

I have been doing the flashcard section on  Launchpad for my PSYC 115 class & there seem to be some glitches. There were at least 4 cases where I submitted the correct answer but kept getting an "incorrect" pop-up. When I went to show the answer it came up with the answer I had typed. I have attached a few photos. Hopefully, this can be resolved as it is affecting my grade!


A secondary issue that may be too late to deal with but I was having difficulty finding my class & using the product code & subsequently missed the due date for some assignments. 


Thanks for your help,