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I have tried to purchase an access code several times now and it won't allow me to. I need to have LaunchPad ASAP. What do I do?

Question asked by Savannah Oliver on Sep 20, 2017
Latest reply on Sep 20, 2017 by Lynette L

I had a free access code (the free trial) until it ran out and now I need to purchase one but whenever I put my card info in and click enter it says "sorry we cannot complete your purchase". There is nothing wrong with my card and I have the money to purchase it. I need LauchPad quickly though, so please respond. 

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