Students using the app on Chrome books cannot view some graphing. Usually on a Macbook it was flash or java. But I cannot get the graphs to show up on the app.
Case has been created for this content. To view case detail, refer to the following url:https://community.macmillan.com/apps/6daa1b07e4ae4bf0a36e1efc902bebbe?contentId=2602
Hi Irene Morales,
Thank you for posting in our support community. I apologize that your students are not able to view graphs in Chromebook. I've created a tech support ticket on your behalf. They should be reaching out to you via e-mail within the next four hours.
There are several teachers at the High School where Sapling is being used. The Chromebooks that I have had come into my office and the line/slope lesson would not show anything on the screen. The page was blank, I made sure java and flash were enabled on Chrome. I also reset Chrome just in case there was something the student had enabled or downloaded.
Thank you for the additional information. One of our Client Success Specialists, Doug Lawson, sent you an email Friday, September 29th to ask you for more information related to this case. If you haven't already, could you please check your email and respond directly to him? As community managers, my colleague Kasey and I don't have insight into your courses, but Doug does. He will work with you to help resolve this issue.
All the best,
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