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My homework fully shows up- the questions and the multiple choice answer options. But I can't select an answer and the words "loading modules" won't go away. Help?

Question asked by Jeffrey Adami on Sep 29, 2017
Latest reply on Sep 29, 2017 by Kasey R

   I've logged into my Sapling account on different computers (each computer using every different browser possible). When I open my homework, the questions and multiple choice answer options (or drag and drop answer options) show up like they're supposed to, but the middle of the screen still says loading modules and I can't select any answers, not allowing me to move on, be graded and finish my homework.

    Even when I use the same laptop as someone else whose profile works fine, when I log in to my profile it doesn't work. Can I get some help?