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How can I retake a one-try-only assignment if there wasn't a figure that was supposed to be there?

Question asked by Andrew Evans on Nov 3, 2017
Latest reply on Nov 3, 2017 by Lynette L

In my course Launchpad course LS7A 2017 Fall Pires, in the Week 5 assignments, Gene Expression Practice Exam Question 3, there was supposed to be an image to refer to, but it just showed up as an image address. Having not been able to refer to the photo, I was unable to answer the questions. I tried restarting the page, and the photo was still there. Eventually, I closed the browser and tried reopening Launchpad, but since the practice exam question was one-try-only, I just received a zero for my score. Is there a way I can retake the assignment having the photo that should have been there in the first place?