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Not able to redeem access code that was purchased at my Universitys bookstore

Question asked by Alyssa abraham on Oct 20, 2017
Latest reply on Oct 20, 2017 by Lynette L

Hi, my free trial for FlipIt Econ has now expired. I purchased a 6 month access code from my Universitys bookstore which to redeem you go to the bookstores website and go through the steps, which I did. It then sends a Book code for payment to your email, which I received, however when I type in the code to redeem it says Error. I'm not sure why as I followed all the steps correctly and am using the right code?