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Access (Code) Denied :(

Question asked by Erika Wright on Jan 12, 2018
Latest reply on Jan 16, 2018 by Jonathan K

Hello! I just purchased an access code for the Understanding the American Promise  3e e-book. I currently have temporary access but I am having a hard time using the code. There's a page I was brought to when I clicked the link on my course website. It had the course information (instructor, section number, course title) in a large, elongated red box. Underneath it was a log in option for new and returning users. I tried to plug the access code in the section that read "I have an access code", but an error message told me that it had a hard time accepting and to double check the spelling. The spelling was fine, dashes and all. But I am still struggling. Please help! And thank you.