I have two Launchpad accounts one was a free trial, I need to link accounts so I don't lose all my work
Case has been created for this content. To view case detail, refer to the following url:https://community.macmillan.com/apps/6daa1b07e4ae4bf0a36e1efc902bebbe?contentId=2929
Hi karie hemphill,
Thank you for posting in the support community. I am creating a tech support case on your behalf. They will be able to make changes to your LaunchPad accounts. You should hear back from them within about four hours.
For future reference, you should not create a new account after finishing a free trial in LaunchPad. This article describes the correct method for changing your access from free trial to full access: LaunchPad, Writer's Help 2.0, LearningCurve > How do I convert free trial access to full access?
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