While waiting for my access code to come in, I had to use the trial version of launch pad to complete assignments and quizzes. I think I did this for about 3 weeks until I received my access code and registered it. However, I realized that the past assignments and quizzes I had done during the trial version were not accounted for when I began using my access code. I now have zeroes for those previous quizzes and assignments. I contacted by professor about resetting the quizzes and assignments so that I could redo them and receive credit, but she said to contact Launch pad support. I need this addressed asap!