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Learning Curve assignment was completed on time, but gradebook indicates it was not

Question asked by Daniel Kern on Mar 29, 2018
Latest reply on Mar 30, 2018 by Daniel Kern

A student of mine says she completed an Learning Curve assignment on time (with 301/300 Points), but the next morning it indicated that she had only completed 90/300 points on the assignment.  Is there a way that her work was not recorded?  The text was Statistics for the Behavioral Sciences by Nolan and Heinzen.