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Why isn't Launchpad loading all of It's video Segments?

Question asked by Hannah Laura on Feb 27, 2018

So how do I get you tech people to fix launchpad?  Half of the segments within the module wouldn't even load(and no there are no issues with my computer itself) and as a result I had to skip the blank screens.  This was very frustrating because I ended up getting a 65 on the post quiz, and I feel like I could have done a lot better if I was able to see all of the information (video segments) that I paid for.